Eligibility

You may qualify for American Assistance if you meet any of the following criteria:

LOCATION

Check the Availability page to see if American Assistance is available in your state.

GOVERNMENT PROGRAMS

Eligibility varies from state to state, but you may qualify for American Assistance if you qualify for any of the following government programs.

  • Medicaid
  • Food Stamps/SNAP (Supplemental Nutrition Assistance Program)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (Section 8)
  • Veterans Pension and Survivors Benefit Programs
  • Income (See income table to the right to see if you qualify)

 

NOT SURE IF YOU QUALIFY?

Please call our Customer Support Center at 1.877.266.7212 or Text Message us at that same number.

Text Us? Yes! Use your text messaging like an email to ask questions, send information, including eligibility documents, for example via text messages to us for verification.

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MULTIPLE HEAD OF HOUSEHOLD

Lifeline is a government program that provides a monthly discount on home or mobile telephone services. Only ONE Lifeline discount is allowed per household. Members of a household are not permitted to receive Lifeline service from multiple telephone companies.

You may be asked to fill out the this form to determine whether there is more than one household residing at your address.

INCOME

You may qualify if your household income falls in the below table.

2018 Federal Poverty Guidelines Table
Household Size 48 Contiguous States, D.C., and Territories Alaska Hawaii
1 $16,389 $20,493 $18,846
2 $22,221 $27,783 $25,555.50
3 $28,053 $35,073 $32,265
4 $33,885 $42,363 $38,974.50
5 $39,717 $49,653 $45,684
6 $45,549 $56,943 $52,393.50
7 $51,381 $64,233 $59,103
8 $57,213 $71,523 $65,812.50
For each additional person, add $5,832 $7,290 $6,709.50

*Please note, some states may use a different household income level as their Lifeline eligibility criterion
•  Source: Federal Register, Vol. 82, No. 19, January 13, 2018, pp. 8831-8832
•  The federal poverty guidelines are typically updated at the end of January.

Federal regulations mandate only one Lifeline supported service per household (including cell phone and landline service).
If you currently have Lifeline landline phone service you must choose to switch your Lifeline benefit to the wireless service.