Check the Availability page to see if American Assistance is available in your state.
Eligibility varies from state to state, but you may qualify for American Assistance if you qualify for any of the following government programs.
Please call our Customer Support Center at 1.877.266.7212 or Text Message us at that same number.
Text Us? Yes! Use your text messaging like an email to ask questions, send information, including eligibility documents, for example via text messages to us for verification.
Lifeline is a government program that provides a monthly discount on home or mobile telephone services. Only ONE Lifeline discount is allowed per household. Members of a household are not permitted to receive Lifeline service from multiple telephone companies.
You may be asked to fill out the this form to determine whether there is more than one household residing at your address.
You may qualify if your household income falls in the below table.
| Household Size | 48 Contiguous States, D.C., and Territories | Alaska | Hawaii |
|---|---|---|---|
| 1 | $16,862 | $21,060 | $19,413 |
| 2 | $22,829 | $28,526 | $26,271 |
| 3 | $28,796 | $35,991 | $33,129 |
| 4 | $34,763 | $43,457 | $39,987 |
| 5 | $40,730 | $50,922 | $46,845 |
| 6 | $46,697 | $58,388 | $53,703 |
| 7 | $52,664 | $65,853 | $60,561 |
| 8 | $58,631 | $73,319 | $67,419 |
| For each additional person, add | $5,967 | $7,466 | $6,858 |
*Please note, some states may use a different household income level as their Lifeline eligibility criterion
• Source: Federal Register notice forthcoming. Publication is delayed due to temporary closure of federal offices.
• The 2019 poverty guidelines are in effect as of January 11, 2019.
Federal regulations mandate only one Lifeline supported service per household (including cell phone and landline service).
If you currently have Lifeline landline phone service you must choose to switch your Lifeline benefit to the wireless service.