Lifeline and the Telephone Assistance Plan (TAP)

Telephone Discounts

The state Telephone Assistance Plan (TAP) and federal Lifeline programs are monthly telephone service discounts on one landline or wireless telephone per household.

Several landline (or home phone) providers and wireless (or cellphone) providers offer telephone service discounts to income qualifying households.

How much is the discount?

Landline providers offer a $7.00 discount for the Minnesota's Telephone Assistance Program (TAP). Landline, wireless, and broadband providers may receive a discount of $7.25 to $9.25 for the federal Lifeline program. The Lifeline credit applies to one telephone number listed in the applicant's name.  Additional benefits are available to person living on Tribal lands or reservations.

Am I eligible?

Telephone service must be in your name. You must show proof that you, or a member of your household, meet the income guidelines or participate in one or more of the qualifying programs. To qualify based on your household income, you must attach one of the income-qualifying documents to your application. To qualify based on one of the programs, you must attach copies of proof of program participation.

"Telephone Discounts" including TAP webpage of the Minnesota Public Utilities Commission:

https://mn.gov/puc/telecommunications/telephone-discounts/

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers.

Lifeline Application:
https://www.usac.org/wp-content/uploads/lifeline/documents/forms/LI_Application-5629_UniversalForm.pdf

Household Worksheet:
https://www.usac.org/wp-content/uploads/lifeline/documents/forms/LI_Worksheet_UniversalForms-1.pdf

Lifeline recipients will be automatically enrolled in the TAP program as required by Minnesota law and applicable Commission Orders.
TAP-only application, for eligible customers who receive their Lifeline benefits from another carrier, or if your company is not an ETC:

https://mn.gov/puc/assets/2020%20TAP%20App_tcm14-425212.pdf

Unlike TAP, Lifeline credits may be used to reduce the price of broadband internet service in addition to reducing the price of landline service.