Do you have any compliance questions?
Please contact our Compliance Hotline.
Compliance with Lifeline and Affordable Connectivity Program Rules is our first priority and it takes the entire team. If you see something that doesn’t comply with the rules or our policies and procedures, say something! Please use this number to do so. Submissions may be made on an anonymous basis. We will review each submission and investigate as appropriate. No person who submits reports or concerns about known, alleged, or suspected fraud or noncompliance will be subject to any retaliation by the Company or our partners, except in cases involving information that the person knew or should have known was inaccurate or false.
Calls that do not relate to compliance matters may not be returned.
Customer Care is available at 1.877.266.7212.
Our goal is to return compliance-related calls within one to two business days.