Annual Notice to Subscribers not Enrolled in ACP
for subscribers on month-to-month, non-fixed-term plans


Annual Notice

The Affordable Connectivity Program (ACP) is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. For more information about the ACP and program eligibility requirements, call us at 1-877-266-7212 or visit to check eligibility and enroll.

Eligibility for the ACP is determined by the National Verifier and National Lifeline Accountability Database, administered by the Universal Service Administrative Company (USAC).  To be eligible, the household’s income must be at or below 200% of the Federal Poverty Guidelines for a household of that size; or at least one member of the household must: (a) receive benefits from one of the following federal assistance programs: Lifeline, Medicaid; Supplemental Nutrition Assistance Program; Supplemental Security Income; Federal Public Housing Assistance; or Veterans and Survivors Pension Benefit; or (b) receive benefits under the free and reduced price lunch program under the Richard B. Russell National School Lunch Act (42 U.S.C. 1751 et seq.) or the school breakfast program under section 4 of the Child Nutrition Act of 1966 (42 U.S.C. 1773), or at least one member of the household is enrolled in a school or school district that participates in the Community Eligibility Provision (42 U.S.C. 1759a); or (c) receive a Federal Pell Grant under section 401 of the Higher Education Act of 1965 (20 U.S.C. 1070a) in the current award year; or (d) receive assistance through the special supplemental nutritional program for women, infants and children established by section 17 of the Child Nutrition Act of 1996 (42 U.S.C. 1786).  An eligible resident of Tribal lands may also be eligible if the consumer, one or more of the consumer’s dependents, or the consumer’s household participates in one of the following Tribal-specific federal assistance programs: Bureau of Indian Affairs general assistance; Tribally administered Temporary Assistance for Needy Families; Head Start (only those households meeting its income qualifying standard); or the Food Distribution Program on Indian Reservations.

ACP monthly service and one-time device discounts are not transferrable to other households or individuals. An eligible household is limited to one monthly service discount and a single one-time device discount.

ACP discounts can be applied to any of our available service plans at the same terms available to households that are not eligible for ACP supported services. Upload/download speeds will be determined by your particular service plan, and other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds, as described in our Broadband Transparency Disclosure at A complete listing of our plans, including plans that are fully covered (no co-pay after application of the ACP discount), is available at

Our complete Terms and Conditions, including the Acceptable Use Policy, Privacy Policy and ACP Terms and Conditions, apply and are available at  

If the FCC announces the end of the ACP, if we discontinue our ACP service offers, if you transfer your ACP benefits to another provider, or if we determine your household is no longer eligible, you will be notified.  You may keep your service plan by paying the applicable undiscounted rate plus applicable fees and taxes.

Please contact us at 1.877.266.7212 with any questions.