What this means for you is:
1. No action is required right now, so please continue to enjoy your free monthly ACP service plan.
2. We will send you another text message closer to that date with more information.
What to do next:
3. If you don’t already have Lifeline service with American Assistance, there is a good chance that you qualify for Lifeline—a separate program. Go to www.americanassistance.com to learn more.
4. Your voice and your vote matter. If your free ACP service is important to you, please tell Congress! Go to https://www.nalalifeline.org/save-acp/ for an easy way to find, email, and call your elected representatives. It takes only a few minutes.
5. Watch for more text messages with links from us—they will be important.
6. If you have any questions, please call us on 1.877.266.7212. We are open the following hours:
a. Monday – Friday 8:00 AM to 11:00 PM Eastern time
b. Saturday 10:00 AM to 6:00 PM Eastern time
c. Sunday Closed
7. Go to https://fcc.gov/acp for more information about the ACP.
Compliance Hotline
Compliance with Lifeline and Affordable Connectivity Program (ACP) Rules is our first priority and it takes the entire team.
HELPFUL LINKS